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invoice impliment
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12/4/2019 9:58:12 AM
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Mechanic can cancle the call which assigned him and have to add the cancle reasons (mandatory) and got alert to admin by mechanics app
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12/27/2019 6:56:35 PM
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Payment link for customers, will send to customers
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12/29/2019 8:07:45 PM
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Auto renewal package option
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2/18/2020 8:46:52 PM
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nearby mechanics from customer y default 10 km
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4
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12/4/2019 9:58:43 AM
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customer's current location from mobile
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3
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12/4/2019 10:00:34 AM
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Image can be entry of every transaction of mechanic.
Mechanic can updates payment done details to RoadMech against every order but admin will approve this payment done or not.
And admin can edit and add payment received screen shot
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8/11/2019 4:10:19 PM
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Get Feedback from customer against each call by RoadMech and take reating 1 to 10 for that mechanic for that call,
we also sent a feedback link to customer for current order and current mechanic,that customer can entry feedback for current order (about mechanic ).
RoadMech mechanic will ask to customer entry feedback for the current call ,if mechanic got 5 continuous calls 8-10 rating by customer ,RoadMech will give discount on payment to RoadMech.
When Customer can try to give feedback of mechanic then automatically how much paid by customer to mechanic add payment details of current issue of car after he can give feedback.
Bases on these feedback RoadMech will decide who are the best mechanic for Road Mech.
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8/11/2019 4:39:42 PM
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Payment link generate for customers
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1
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12/29/2019 8:35:43 AM
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Create very good mechanic recruiter packages, create a bruiser, great offers, training, price catalog, roi(return on investment), demo team support, testimonials of mechanic, sells package %, create goals of mechanic, corporate lunch with mechanic, learning him skill and will
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4/24/2020 12:37:57 AM
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Find the cross promotion like - garage, RSA vehicle
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4/28/2020 6:33:25 AM
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A/B Testing
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6/21/2020 3:26:48 PM
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Price manual can see telecaller and any RoadMech employe or can send it to customer -
Problem - Desecration - ex - (Jump Start - Normal car - (500- 700),Luxury car - (700- 1000) ),
Towing Service (1km to 7km )- 800-1000 rupees, ( 7km to 13km) - 1200- 1500, - , Key lock out - (700 - 1000) ,Fuel delivery - (500- 800) + fuel charges.
Flat tyre - (500- 700)
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1/9/2020 10:54:04 PM
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Price manual can see telecaller and any RoadMech employe or can send it to customer -
Problem - Desecration - ex - (Jump Start - Normal car - (500- 700),Luxury car - (700- 1000) ),
Towing Service (1km to 7km )- 800-1000 rupees, ( 7km to 13km) - 1200- 1500, - , Key lock out - (700 - 1000) ,Fuel delivery - (500- 800) + fuel charges.
Flat tyre - (500- 700)
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1/9/2020 10:54:04 PM
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Price manual can see telecaller and any RoadMech employe or can send it to customer -
Problem - Desecration - ex - (Jump Start - Normal car - (500- 700),Luxury car - (700- 1000) ),
Towing Service (1km to 7km )- 800-1000 rupees, ( 7km to 13km) - 1200- 1500, - , Key lock out - (700 - 1000) ,Fuel delivery - (500- 800) + fuel charges.
Flat tyre - (500- 700)
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1/9/2020 10:54:04 PM
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Knop on petrol pumps
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1/24/2020 1:40:29 PM
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Nudge panel for mechanic
For deducted and bones
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3/9/2020 10:17:43 PM
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Webinar panel - for email according to customer behavior
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3/9/2020 10:19:11 PM
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Create teg line more effectively
" Mechanic On Your Way!. Driver your car hassle free with Road Mech 24x7
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4/12/2020 2:50:25 PM
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Customer Loyalty
1.Need to create customer loyalty
2.it will create unpaid promoters (loyal customer)
3 acquiring new customer = 7x costly
And Retaining Existing customers = 7x Effectively (sasta padta h)
4.because of loyalty increases repeat and re-purchases, increase brand equity
5. It will create Brand Awareness, customer engagement, prospect generation
6. This customer play main role for feedback and forecast
7. Create feedback form for customers
8. Start Point based loyalty - create point at every service and showing on msg or app
9. Blue, Blue plus, silver, gold, platinum customer can upgrade
And try redemption as soon as possible in loyalty program
10. Friends referral
11. Analyse with data and engage with customers. Send contents like tips for vehicles ( anticipatory contact send to user)
12. Omni channel - wish to customer by different different social media
80—20 rule
Give give give give ask
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4/12/2020 3:24:15 PM
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Sticker – 4x4
1st one service off 50%.petrol Pump ladka getdata.
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4/18/2020 11:46:34 AM
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Mechanic and Customers wallet facility
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4/18/2020 3:35:48 PM
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36 Sugations
https://www.youtube.com/watch?v=emT3h8iR2tY&t=83s
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4/18/2020 5:47:17 PM
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Test entry
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4/18/2020 5:48:03 PM
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Point based services to customer we will get them redeem that point in future.
On line integration of point redeem of customer (each and every time customer get service form road-mech we will assigned them points that point customer can redeem in future).
Try to give customer Redemption instant ASAP.
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8/11/2019 4:42:17 PM
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RoadMech will send points information to customer so that how much points got by Road Mech.(Customer Panel)
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8/11/2019 4:45:10 PM
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Some prime services we will have to implement for road-mech best customer.
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8/11/2019 4:46:06 PM
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Give some offer to customers (value for money).
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8/11/2019 4:46:28 PM
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Customer referral program. In car service-sing program
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8/11/2019 4:47:20 PM
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Data of RM customers (data and time and name email id phone number should be in crm record.) after engage with customer like give some important tips about car and RSA. Also send WhatsApp some content to customer ,wish all fastival by RM
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8/11/2019 4:49:03 PM
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Omani channel strategy (R&D)80-20 rule
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8/11/2019 4:52:40 PM
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Recall value of Brand promise - predictability in customers mind ----
---what do u stand for ..??
--what should you be known for..??
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8/11/2019 4:52:55 PM
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Modification of Add mechanic – ( adhar pic(identification pic),option -2-3 pics for garage ) Which service given by mechanic (like - RSA,Services only) and opening hour of mechanic exe.- (24 hour or 7 to 8 )
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8/11/2019 5:04:41 PM
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Mechanic work summery – how much call he done and their payment status.
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8/11/2019 5:04:57 PM
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If more than 5 orders payments not received from mechanic, then some alert show mechanic and RoadMech admin(Some special mechanic who can payment with in 1 month or 15 days - ).maintain flag payment - according call or according months days
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8/11/2019 5:08:04 PM
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If more than 10- 15 work done payment not received from mechanic, then auto msg and email to mechanic then you have blocked by RoadMech also alert at RoadMech admin panel.(accordingly payment flag )
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8/11/2019 5:09:03 PM
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Mechanic can also say something about his problem which they are facing in visit,Mechanic can add the bed experience of customer with phone number or car number.
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8/11/2019 5:10:00 PM
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Auto call assigned to mechanic (as customer call direct to nearest mechanic) will implement in future (more then 20- 40 call par day of customer)
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8/11/2019 5:10:54 PM
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Mechanic can see the current location of customer easy to find the customer location by RM app.
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8/11/2019 5:11:15 PM
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Before going on call mechanic click on Panic Button to start the call time and ping to Customer and RoadMech.
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8/11/2019 5:12:08 PM
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After call done Mechanic can close the call,update status.
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8/11/2019 5:12:43 PM
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A link adds a vendor of RoadMech on website. Done
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8/11/2019 5:13:08 PM
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Service type Master RSA or car service sub category Flat tyre ,Battery jump star llike ,-- car service --- full service other types (suggest)
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8/11/2019 5:16:53 PM
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RM can track mechanic and customer location and their distance .
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8/11/2019 5:17:21 PM
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Trams and Condition agreement at the time of taking service form RoadMech (on call booking pop up ) at time of call -checkbox
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8/11/2019 5:18:40 PM
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In shop demonstration :-
We have to put RoadMech banner on the road or mechanic shop, service centres,
Try to find the palace where car gathering
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8/12/2019 8:14:45 PM
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Try to build Hub and spoke model-:
Eco-systems add mechanic systems
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8/12/2019 8:24:07 PM
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Audit mechanism - audit the order how mechanic is working, how much customer satisfy
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8/12/2019 8:26:34 PM
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